I provide a range of businesses with help and support in CRM, solving complex challenges and delivering solutions that work
I can help with platform selection, migration, onboarding and management right through to custom automations and email marketing programmes
Share your CRM challenges with me and I'll help you define the root cause and work with you to develop a solution
I can help unlock the power of workflows and automations, or develop custom solutions with tools like Workato
As an experienced CRM Manager I can deliver your strategic CRM roadmap
I can unlock data and help you understand what is happening with your customers at scale with simple data insights
Most small businesses simply cannot afford to bring in CRM teams and systems, but that means they often miss out on the opportunity to build processes that can greatly enhance their customer retention
I provide the expertise and capabilities of a full CRM team at a fraction of the cost meaning businesses can maximise their customer retention and grow effectively
Helping you understand what is happening with your customers and what can be done to enhance their experience
Workshopping challenges you can see your customers experience, and providing actionable ideas to help both existing and future customers
Helping you select the right CRM platform for your business so you can build and grow into a system that will grow with you
Helping you get going with the platform of choice and making sure that it speaks to all the right systems you have in place, and helps support your adoption and future success
We become your CRM team at an affordable price saving you thousands compared to hiring your own team
If you just need someone to support your regular email sends then we can help
Helping you understand what your data is telling you and giving you the insight you need to make smart decisions about your business
Drawing upon years of experience in the hospitality industry I empathise with the challenges faced by hotels and restaurants and enjoy delivering solutions for managers and teams in this challenging industry
Taking complex customer issues and solving them through relationship and retention management tools
Achieve actionable outcomes that will deliver results to your customers
Unlock continuous improvement with my helpful business process support
Helps to identify and remove system issues and unlock value from incumbent systems
Delivering full managed service over your Customer Relationship Management needs